The cenote was great, but we faced long waits for restaurant reservations.

The spa and chill-out pool were perfect for some much-needed relaxation after all the fun. Just be aware that the buffet food could get a bit repetitive, so plan ahead for some variety! 🐒

Lovely eco-friendly vibes! Enjoyed a spacious room, and the all-nature activities were delightful. The private beach section was quite the treat, perfect for unwinding with a cocktail.

The dinner lines made me feel like I was waiting for the hottest concert ticket—only to discover the food wasn't worth it!

The resort has beautiful wildlife and stunning cenote! Our daughter's wedding at the cenote was absolutely magical, a perfect setting!

Felt spoiled, no reason to complain.

Just a reliable pick for a speedy visit in Playa del Carmen with value for money. The staff worked hard, providing good service even with the limited help they had. Make sure to arrive early for restaurants to avoid long waits.

I enjoyed the jungle paths where I could see animals like monkeys and parrots from my balcony. It was nice to have plenty of activities scheduled each day, especially the yoga class by the riverside. The diverse dining options added to the experience, but it was hard to navigate the reservation system. One evening, my birthday dinner was lost by the staff, which added some stress to my trip.

The staff at the concierge had repeated lapses in service, which impacted my stay. It took multiple attempts to fix issues like dinner reservations and receiving a birthday surprise.